Privacy Policy

Last updated: January 1st, 2024

1. Introduction

Welcome to TioDesignWorks! We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

2. Important Information and Who We Are

Purpose of This Privacy Policy

This Privacy Policy aims to give you information on how TioDesignWorks collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up for our service, purchase a product, or subscribe to our newsletter.

Controller

TioDesignWorks is the controller and responsible for your personal data (collectively referred to as “TioDesignWorks,” “we,” “us,” or “our” in this Privacy Policy).

Contact Details

Our full details are:

Full name of legal entity: TioDesignWorks
Email address: info@tiodesignworks.com
Postal address: Plaza VIP, Gustavo Mejia Ricart #51, Ens. Naco, Santo Domingo, Dominican Republic

You have the right to make a complaint at any time to the supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the supervisory authority, so please contact us in the first instance.

3. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

– Identity Data includes first name, last name, username or similar identifier.
– Contact Data includes email address and telephone numbers.
– Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
– Usage Data includes information about how you use our website, products, and services.
– Marketing and Communications Data includes your preferences in receiving marketing from us and your communication preferences.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

– Where we need to perform the contract we are about to enter into or have entered into with you.
– Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
– Where we need to comply with a legal obligation.

Please see your Client Portal to find out more about the types of lawful basis that we will rely on to process your personal data.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, request correction, request erasure, object to processing, request restriction of processing, request the transfer of your personal data, and withdraw consent.

If you wish to exercise any of the rights set out above, please contact us.

8. Third-party Links

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

9. Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

10. Changes to the Privacy Policy and Your Duty to Inform Us of Changes

We may need to change this privacy policy from time to time. We will notify you of any changes, but it is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Thank you for choosing TioDesignWorks!